Shipping & Delivery

1. Delivery areas

Notchka delivers to trade and business customers Australia-wide.

2. How we deliver

Freight arrangements depend on the customer. In some cases Notchka organises delivery on your behalf; in others, customers use their own freight account or nominate a preferred carrier (which can be recorded on your Credit Account Application). We will confirm the delivery arrangement for your order.

3. Freight costs

Freight costs depend on the order and the delivery arrangement, and are charged accordingly. Please contact us if you would like freight to be quoted for your order.

4. Pickup

Customers are welcome to collect orders from our premises at 13 Colray Avenue, Osborne Park WA 6017. Please contact us to arrange a collection time.

5. Dispatch and delivery times

Where goods are in stock, orders are typically dispatched the same or next business day. Delivery times after dispatch depend on the carrier and destination and are estimates only.

6. Risk and title

Title in goods does not pass to the buyer until payment has been received in full, in accordance with Notchka’s Terms of Trading (including provisions under the Personal Property Securities Act 2009). Please refer to the Credit Account Application for the full Terms of Trading.

7. Short, incorrect or damaged deliveries

Please inspect goods on receipt. Claims for short, incorrect or damaged deliveries must be made within seven (7) working days of receipt, quoting the invoice number and date. See our Returns Policy for the full process.

8. Contact us

Notchka Pty Ltd, 13 Colray Avenue, Osborne Park WA 6017. Phone 08 9443 3266. Email admin@notchka.com.